Functional Support

  • Helpdesk : Customer Support, Documentation, Business process Improvements
  • Personalization
  • Functional Clarification
  • Work and Process Flow

Technical Support

  • Minor Product Enhancements
  • Deployments
  • Testing and Configuration
  • Bugs Fixes
  • Product Roll-Out Support

Infrastructure

  • Patches
  • Server Monitoring
  • Upgrades
  • Geographical Sales Support

Data Governance

  • Master data Maintenance
  • Content Creation
  • Social Media Account Management Support